This situation typically occurs only when the Portuguese postal service is chosen as the shipping method.
Please note that tracking updates for orders shipped via Portugal Post, being an economy shipping method, may not occur in real-time. Typically, only a few key steps are updated, such as the package being received by the postal service, departing from or arriving in Lisbon, and then being delivered to you. Currently, your shipment has left Lisbon, and the next step involves your local postal service accepting and delivering it. Hence, there might not be further updates in between.
Based on our experience, shipments within Europe usually take around 3-5 weeks. If you haven't received your order by the expected time, please feel free to contact us, and we will provide you with a solution.