How can I get a copy of my invoice?
Your invoice is typically sent to your email within 3 business days after your order has been completed.
Where to check
- Please check your inbox
- Also check your spam/junk folder to ensure it was not filtered
If you did not receive your invoice
If you have not received your invoice, possible reasons include:
- The email address was entered incorrectly during checkout
- The order was placed without providing a valid email address
What to do
If you cannot find your invoice:
- Please contact us at info@mbcork.com
- Provide your order details
- We will send the invoice to you manually during working hours
To ensure smooth communication, we strongly recommend always providing a correct email address when placing your order.