Why You May Receive Partial Orders
Receiving an order but finding that not all items have arrived can be concerning. Here are a few reasons why this might happen:
1. **Different Product Shapes**: When you order items with different shapes, such as cork fabric and bags, we often pack them separately to ensure they arrive in the best condition. This helps prevent damage during shipping.
2. **Weight Restrictions**: If your order includes many items, we may need to split them into multiple packages due to shipping company weight restrictions. This ensures each package meets the required standards for safe transport.
3. **Consolidation of Small Items**: Occasionally, we place smaller items inside larger ones to save space and protect the products. We usually include a note in the package to inform you of this.
When tracking your order, you should be able to see the total number of packages. If you have any questions or need further assistance, please don't hesitate to contact us.
